Overview
Autumn Lake Healthcare at Riverview, located in Essex, Maryland, is a recently renovated nursing home that emphasizes top-level care in a serene environment. Situated near the picturesque Back River tidal estuary, this facility aims to provide residents with a place to rest, recover, and rejuvenate under the guidance of a dedicated and compassionate team. With a focus on both sub-acute rehabilitation and long-term skilled nursing care, Autumn Lake Healthcare serves residents with a variety of complex medical conditions.
Services & Support
The facility offers comprehensive services including skilled nursing and rehabilitation, with a commitment to individualized recovery plans tailored to each resident’s needs. Residents benefit from rehabilitative therapy available seven days a week, delivered by a multidisciplinary team that emphasizes hands-on techniques to restore strength and mobility. The facility also features a therapy gym where therapists apply proven methods to promote recovery and assist residents in returning home safely.
Care Approach & Staff
Families have noted the friendly and helpful nature of the staff, contributing to a warm atmosphere that is vital for residents’ well-being. However, experiences vary, with some families expressing concerns about the professionalism and attentiveness of certain staff members. While many reviews highlight the staff’s dedication to care, there are instances where residents felt neglected, particularly regarding supervision and timely assistance.
Who They Serve
Autumn Lake Healthcare at Riverview primarily serves individuals requiring skilled nursing and rehabilitation services. The facility caters to residents with complex medical needs, offering both short-term rehabilitation and long-term care options.
Living Options & Amenities
The facility is described as clean and well-kept, providing a comfortable environment for residents. Families have appreciated the inviting atmosphere, which includes spaces for socializing and a variety of activities designed to enhance residents’ quality of life.
Dining & Activities
Residents at Autumn Lake Healthcare can enjoy a vibrant schedule of activities that encourage social interaction and engagement. Families have noted that the activities provided are enjoyable and contribute positively to the overall experience of residents.
What Families Say
Feedback from families is mixed. While some express satisfaction with the care and attention their loved ones receive, others report serious concerns regarding neglect and safety. Instances of residents being left unsupervised, as well as issues with medication management, have been highlighted in several reviews. Families appreciate the clean environment and friendly staff but have raised alarms about the overall level of care in certain situations.
Room for Improvement
Despite positive feedback regarding cleanliness and staff friendliness, several reviews indicate a need for improvement in staff attentiveness and professionalism. Concerns about neglect and inadequate supervision have been raised, suggesting that the facility may need to enhance its focus on resident safety and care consistency.
Summary
Autumn Lake Healthcare at Riverview offers a blend of skilled nursing and rehabilitation services in a welcoming environment. While many families appreciate the care and activities provided, there are notable concerns regarding staff professionalism and resident supervision. This facility may be suitable for those seeking a caring atmosphere, but families should consider both positive and negative feedback when evaluating care options.