Overview
Autumn Lake Healthcare at Greenfield, located in Milwaukee, Wisconsin, is a state-of-the-art nursing center offering a continuum of care for both short-term rehabilitation and long-term skilled nursing. The facility is known for its focus on creating a warm and inviting atmosphere, with a commitment to providing comprehensive care for residents with complex medical conditions.
Services & Support
The facility provides a range of services, including assisted living, skilled nursing, rehabilitation, and respite care. Residents have access to rehabilitative therapy seven days a week, with individualized recovery plans designed to adapt to their needs. The multidisciplinary team focuses on engaging, outcome-oriented approaches to promote recovery and restore independence.
Care Approach & Staff
While some reviews highlight the dedication of certain staff members, concerns about management have been noted frequently. Reports of poor communication and unprofessional behavior from the management team have raised red flags for families. Instances of inadequate staffing have resulted in negative experiences for residents, including delayed care and unsatisfactory living conditions.
Who They Serve
Autumn Lake Healthcare serves a diverse population, including seniors requiring long-term care and those seeking rehabilitation after medical events. The facility offers private, comfortable apartments in its assisted living unit for independent seniors who desire a supportive environment.
Living Options & Amenities
Residents at Autumn Lake can enjoy a variety of amenities designed to enhance their quality of life. The facility features comfortable living spaces, outdoor and indoor areas for social activities, and a daily schedule packed with engaging events. Family members are encouraged to visit, fostering a sense of community.
What Families Say
Feedback from families has been mixed. Some express gratitude for the compassionate care provided by specific staff members, while others have reported significant issues regarding management practices and communication. Complaints about cleanliness, staff attentiveness, and adequate care have been prevalent, leading some families to advise caution when considering this facility for loved ones.
Room for Improvement
Several reviews indicate a need for improvement in management practices and staffing levels. Families have reported instances of unprofessional behavior from management and a lack of responsiveness to concerns. Additionally, issues with cleanliness and timely care have been highlighted as areas that require immediate attention.
Summary
Autumn Lake Healthcare at Greenfield offers a range of services for seniors, including assisted living and skilled nursing. While some staff members have been praised for their dedication and compassion, significant concerns regarding management and staffing have been raised by families. Prospective residents and their families may want to consider these factors carefully when evaluating their options.
