Overview
Autumn Lake Healthcare at Alice Manor, located in Baltimore, Maryland, offers a homelike environment aimed at providing top-level care for its residents. The facility is situated in a peaceful setting, away from the hustle and bustle of the city, allowing residents to rest and recover. It specializes in both sub-acute rehabilitation and long-term care, providing skilled nursing around the clock for various complex medical conditions.
Services & Support
The facility provides a range of services, including rehabilitative therapy available seven days a week. The care team focuses on creating individualized recovery plans that adapt to each resident’s needs. Residents benefit from a state-of-the-art gym equipped with modern rehabilitative equipment, and a dedicated team of therapists employs hands-on techniques to promote recovery and restore independence.
Care Approach & Staff
The staff at Autumn Lake Healthcare at Alice Manor includes physicians, nurses, and therapists who work collaboratively to merge medical care with a vibrant quality of life. While some reviews highlight a caring and compassionate approach from staff members, others point to concerns regarding responsiveness and attentiveness, particularly in urgent situations.
Who They Serve
The facility serves a variety of residents, including those requiring skilled nursing and rehabilitation services. Families have noted that despite some hesitations about the facility’s appearance and location, the quality of care provided to long-term patients is often viewed positively.
Living Options & Amenities
While the facility has been described as needing updates and improvements in cleanliness, it is designed to create a welcoming atmosphere. The daily schedule includes various activities, and there are ample spaces for socialization, allowing residents to maintain an active lifestyle.
Dining & Activities
Dining experiences at Autumn Lake Healthcare have received mixed reviews. Some residents appreciate the timely and hot meals provided, while others have expressed concerns regarding overall cleanliness and food quality.
What Families Say
Feedback from families is varied. Many appreciate the caring attitude of the staff and the sense of community fostered among residents. However, several reviews have raised significant concerns about cleanliness, responsiveness, and the overall environment, with mentions of unpleasant odors and inadequate care in certain situations.
Room for Improvement
There are notable concerns regarding the facility’s cleanliness and the attentiveness of staff. Multiple reviews indicate issues with odors, particularly urine, and a lack of timely responses to resident needs. Families have expressed dissatisfaction with communication and the overall condition of the facility.
Summary
Autumn Lake Healthcare at Alice Manor offers a range of services aimed at supporting residents in their recovery and daily living. While there are positive aspects regarding the care provided by some staff members, significant concerns about cleanliness and responsiveness remain prevalent. Families considering this facility should weigh these factors carefully in their decision-making process.
