Overview
Asheville Nursing & Rehabilitation Center, located in Asheville, North Carolina, provides nursing care and rehabilitation services. The facility has undergone changes in ownership, which some reviews suggest have led to improvements in certain areas, but there are still significant concerns regarding the quality of care and overall environment.
Services & Support
The center offers rehabilitation services alongside nursing care. However, feedback indicates that the quality of these services can be inconsistent. Some reviews highlight that while a few staff members are described as compassionate and competent, there are frequent reports of inadequate support, particularly regarding timely responses to residents’ needs.
Care Approach & Staff
The staff at Asheville Nursing & Rehabilitation Center includes nurses and certified nursing assistants (CNAs). While some residents have noted that certain staff members are friendly and invested in providing care, many reviews express frustration over understaffing and a lack of responsiveness. Instances of residents being left unattended for extended periods, particularly in the bathroom, and issues with medication management have been reported.
Who They Serve
The facility serves individuals in need of nursing care and rehabilitation. However, the experiences shared by families suggest that the environment may not be suitable for everyone, particularly those who require consistent and attentive care.
Room for Improvement
Multiple reviews indicate a need for significant improvements in staffing levels and communication among staff members. Families have expressed concerns about the cleanliness of the facility and the treatment of residents, with some noting experiences of neglect and disrespect. Additionally, communication with families regarding residents’ conditions has been highlighted as a critical area for improvement.
Summary
Asheville Nursing & Rehabilitation Center presents a mixed picture based on family reviews. While some staff members demonstrate compassion and care, persistent issues with staffing, communication, and overall resident treatment raise serious concerns. Families considering this facility for their loved ones may want to weigh these factors carefully against their expectations for care.
