Overview
Aria Nursing & Rehab, located in Lansing, Michigan, is a 110-bed skilled nursing and rehabilitation center. The facility is situated near U of M Sparrow Lansing Hospital and McLaren Greater Lansing Hospital, aiming to provide specialized care with a focus on warmth and expertise. Aria is part of Preferred Care and is in the process of enhancing its clinical services, including the development of a dedicated subacute unit with private suites and a state-of-the-art rehab gym.
Services & Support
Aria Nursing & Rehab offers skilled nursing and rehabilitation services, catering to a variety of patient needs. The facility is working to improve its clinical offerings and provide a supportive environment for recovery. However, reviews indicate significant concerns regarding the consistency and quality of care, particularly during weekends when staff availability appears to be limited.
Care Approach & Staff
Feedback on the staff at Aria is mixed. While some families have expressed gratitude for the kindness and compassion shown by certain caregivers, others have reported serious lapses in care, including neglect in medication administration and basic hygiene practices. Instances of staff being overwhelmed or unresponsive have been highlighted, raising concerns about overall management and training.
Who They Serve
Aria serves individuals requiring skilled nursing and rehabilitation services. The facility has been noted for its efforts to accommodate a wide range of patient needs, although the quality of care has been called into question by numerous reviewers.
Dining & Activities
Reviews indicate dissatisfaction with the dining experience at Aria, with complaints about the quality of food and limited options available. The environment has been described as chaotic, which may detract from the overall experience for residents.
Room for Improvement
There are significant concerns regarding the management and quality of care at Aria Nursing & Rehab. Multiple reviews point to issues such as inadequate staffing, neglect in medication administration, and poor communication with families. These factors suggest a need for substantial improvement in the facility’s operational practices to ensure patient safety and well-being.
Summary
Aria Nursing & Rehab in Lansing, Michigan, presents a mixed picture based on family reviews. While some families have reported positive experiences and improvements under new management, many others have raised serious concerns about care quality, staff responsiveness, and overall patient safety. Prospective residents and their families should carefully consider these factors when evaluating options for skilled nursing and rehabilitation services.
