Overview
ARIA at Mitchell Manor, located in West Allis, Wisconsin, is a Continuing Care Retirement Community that offers a range of services including assisted living, rehabilitation, skilled nursing, and memory care. The facility aims to provide a supportive environment where residents can enjoy a variety of amenities and social activities while receiving the necessary care tailored to their individual needs.
Services & Support
The facility provides several levels of care, including skilled nursing and rehabilitation services. The team of compassionate nurses is available 24/7 to assist residents in their recovery from illness or injury. Additionally, social worker support is available to help residents navigate their care options and ensure they receive the assistance they need.
Care Approach & Staff
While some reviews highlight the warmth and dedication of the nursing staff, others express concerns regarding the overall management and organization within the facility. There are reports of staff being unresponsive to residents’ needs, particularly in terms of timely medication administration and personal care assistance.
Who They Serve
ARIA at Mitchell Manor serves a diverse population, including individuals in need of assisted living, rehabilitation, and memory care. The facility is designed to accommodate various healthcare needs, allowing residents to remain in the same location as their requirements change over time.
Living Options & Amenities
The community offers private suites and a variety of amenities aimed at enhancing residents’ quality of life. However, some reviews indicate that the cleanliness and maintenance of living spaces could be improved, with concerns raised about dust and unclean conditions in certain areas.
Dining & Activities
While the facility provides dining options and recreational activities, feedback suggests that the quality and timeliness of meals may not meet residents’ expectations. Some residents have reported receiving cold or inadequate meals, which raises concerns about the dining experience.
What Families Say
Family feedback on ARIA at Mitchell Manor is mixed. Some families have praised the caring nature of the nursing staff and the variety of activities available. However, numerous reviews express dissatisfaction with the overall cleanliness of the facility, the responsiveness of staff, and the adequacy of care provided. Many families have shared distressing experiences regarding their loved ones’ care, leading to serious concerns about the facility’s management and operational standards.
Room for Improvement
There are notable concerns regarding the cleanliness of the facility, with multiple reviews mentioning unkempt living areas and unpleasant odors. Additionally, issues with staff responsiveness and the management of medication have been highlighted, indicating a need for improved training and oversight to ensure resident safety and satisfaction.
Summary
While ARIA at Mitchell Manor offers a range of services and a supportive community environment, significant concerns regarding cleanliness, staff responsiveness, and care quality have been raised by residents and their families. Prospective residents and their families are encouraged to thoroughly evaluate the facility and consider these factors when making a decision.
