Overview
Arcadia Care Bloomington, located in Bloomington, Illinois, offers a range of nursing services with a focus on compassionate care and a person-centered approach. The facility aims to create a welcoming environment where residents feel at home, supported by a dedicated team of nurses and caregivers.
Services & Support
Arcadia Care provides a variety of services, including memory care and rehabilitation. The facility emphasizes a whole-person approach, recognizing the importance of both physical health and emotional well-being. Residents can engage in social and recreational activities tailored to their interests, fostering a sense of community.
Care Approach & Staff
The staff at Arcadia Care is described as compassionate and dedicated, with many reviews highlighting the kindness of nurses and aides. However, there are mixed sentiments regarding staff responsiveness and engagement, with some families expressing concerns about staff availability and attentiveness to residents’ needs.
Living Options & Amenities
While the facility offers a range of accommodations aimed at providing comfort, several reviews indicate that the cleanliness of the rooms and overall facility maintenance are areas needing improvement. Some residents have noted that the environment may not meet expectations for cleanliness and upkeep.
What Families Say
Feedback from families is varied. Many appreciate the caring nature of the staff and the activities provided, such as community events. However, there are significant concerns regarding cleanliness and the overall condition of the facility, with some reviews describing it as filthy and neglectful. Positive experiences often highlight the compassion shown by individual staff members, while negative experiences focus on systemic issues within the facility.
Room for Improvement
A recurring theme in reviews is the need for improvements in facility cleanliness and maintenance. Families have reported issues with unclean rooms and inadequate responses to resident needs, suggesting that these areas require urgent attention to enhance the living conditions for residents.
Summary
Arcadia Care Bloomington strives to provide compassionate care in a supportive environment, offering services like memory care and rehabilitation. While many families commend the dedication of the staff and the activities available to residents, significant concerns about cleanliness and maintenance persist. Families considering this facility should weigh these factors carefully when making their decision.
