Overview
Arbor Valley of Cascadia, located in Boise, Idaho, is a healthcare provider specializing in rehabilitation and 24-hour skilled nursing care. The facility aims to enhance the well-being and quality of life for its patients through personalized care. The team at Arbor Valley focuses on creating custom treatment plans that cater to the individual needs and goals of each resident.
Services & Support
Arbor Valley offers a range of services, including skilled nursing, rehabilitation, and memory care. The facility is equipped to provide comprehensive support for residents, ensuring their physical and emotional needs are met. The staff is described as accommodating and dedicated, working collaboratively to make transitions seamless for patients and their families.
Care Approach & Staff
The care approach at Arbor Valley emphasizes a patient-centered model, with a team that includes nurses, therapists, and support staff who are noted for their compassion and professionalism. Many reviews highlight the staff’s commitment to providing attentive care, with specific recognition for their skills in medication management and personal assistance. However, there are also concerns regarding inconsistencies in care, particularly during night shifts.
Who They Serve
Arbor Valley serves a diverse population, including individuals requiring skilled nursing, rehabilitation, and memory care. Families looking for a supportive environment for their loved ones often consider Arbor Valley due to its focus on personalized care and positive patient outcomes.
Living Options & Amenities
The facility is described as clean and home-like, providing a comfortable environment for residents. Reviews mention that the rooms are well-maintained, and the overall atmosphere has been improved through renovations. The dining experience is also noted positively, with meals that cater to individual preferences.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones received, particularly highlighting the dedication of the nursing and therapy staff. Positive experiences often mention the supportive environment and the ability of the staff to foster recovery. However, some families have raised concerns about management and staffing issues, particularly during night shifts, which affected the quality of care at times.
Room for Improvement
While Arbor Valley has received praise for its caring staff and supportive environment, there are noted areas for improvement. Some families reported issues with communication and responsiveness from management, particularly regarding care during night shifts. These concerns suggest a need for ongoing staff training and better management oversight to ensure consistent quality of care.
Summary
Arbor Valley of Cascadia in Boise, Idaho, is committed to providing personalized skilled nursing and rehabilitation care. The facility is praised for its dedicated staff and supportive environment, although there are some concerns regarding management and care consistency. Families considering Arbor Valley for their loved ones may find a caring community, but it is advisable to remain engaged in the care process to address any potential issues proactively.
