Overview
Arbor Springs-West Des Moines, located in West Des Moines, Iowa, is a specialized memory care facility dedicated to providing support for individuals with Alzheimer’s disease and other forms of dementia. The community features an award-winning design that fosters a safe and comforting environment, resembling the familiarity of home. Arbor Springs emphasizes a person-centered approach, focusing on empowering residents through hands-on activities and promoting independence.
Services & Support
Arbor Springs offers a range of services including long-term care, short-term rehabilitation, hospice, and respite care. The facility is designed to cater specifically to those with dementia, ensuring that residents receive tailored support that meets their unique needs. The community also provides various dining options and activities aimed at enhancing the quality of life for residents.
Care Approach & Staff
The care team at Arbor Springs is noted for their compassion and dedication, with many families expressing gratitude for the kindness shown to their loved ones. The facility employs a Montessori approach to care, which has been effective in engaging residents and promoting their independence. Families have highlighted the staff’s understanding of the complexities associated with dementia care, contributing to a supportive environment.
Who They Serve
Arbor Springs primarily serves individuals with Alzheimer’s disease and related dementias. The facility caters to residents at various stages of memory loss, ensuring that each person receives the appropriate level of care and support. Families seeking a nurturing environment for their loved ones often find Arbor Springs to be a suitable option.
Living Options & Amenities
The community is organized into six neighborhoods, each designed to create a homelike atmosphere. Residents enjoy private bedrooms arranged around intimate living areas, and memory boxes help personalize their spaces. The facility features a community center, therapy room, beauty salon, and outdoor courtyards, providing ample opportunities for social interaction and outdoor activities.
What Families Say
Families have shared positive experiences regarding the care provided at Arbor Springs. Many express appreciation for the staff’s commitment to quality care and the emotional support offered during difficult times. However, some concerns have been raised about administrative issues, such as delays in refunds and communication challenges. Overall, the facility is often recommended for those needing specialized dementia care.
Room for Improvement
While Arbor Springs has received numerous commendations, some families have noted administrative challenges, particularly related to communication and follow-up on financial matters. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
In summary, Arbor Springs-West Des Moines is a dedicated memory care facility that emphasizes compassionate and personalized care for individuals with dementia. With a supportive environment and a focus on enhancing residents’ quality of life, it remains a recommended choice for families seeking specialized support.



