Overview
Arabella Health & Wellness of Montgomery, located in Montgomery, Alabama, is a rehabilitation and senior living facility dedicated to providing high standards of rehabilitative and restorative care. The mission of the facility is to promote health and wellness in a holistic environment that is compassionate, warm, and inspiring.
Services & Support
Arabella offers a range of services including skilled nursing, rehabilitation, physical therapy, and respite care. Residents benefit from a team-focused approach, with many reviews highlighting the supportive and engaging nature of the staff. The physical therapy team, in particular, has received praise for making therapy fun and effective, contributing to positive experiences for those undergoing rehabilitation.
Care Approach & Staff
The staff at Arabella Health & Wellness is noted for their kindness and attentiveness. Many families have expressed gratitude for the level of care their loved ones receive, with comments highlighting the professionalism and dedication of the nursing staff. However, there have been concerns regarding communication and responsiveness, particularly related to phone inquiries and access at the front door.
Living Options & Amenities
The facility is described as clean and well-maintained, creating a welcoming atmosphere for residents. The dining experience has also been positively noted, with specific mentions of enjoyable meal days. However, some reviews indicate issues with personal belongings and privacy, suggesting that more attention to security and resident safety may be needed.
What Families Say
Overall, families have expressed a mix of satisfaction and concern regarding their experiences at Arabella Health & Wellness. Positive comments often focus on the cleanliness of the facility, the quality of care, and the engaging activities provided. Conversely, some families have raised issues about communication barriers and the management of personal items, indicating areas where improvements could be made.
Room for Improvement
There are notable concerns regarding the responsiveness of staff to phone calls and the accessibility of the facility, particularly at the front door. Additionally, some families have reported issues with personal belongings being misplaced, which may require attention to enhance the overall resident experience and security.
Summary
Arabella Health & Wellness of Montgomery is committed to providing quality rehabilitation and skilled nursing care in a nurturing environment. While many families appreciate the supportive staff and clean facility, there are areas for improvement, particularly in communication and resident security. Families considering this facility may find a caring community, but should also be aware of the challenges noted by some reviewers.
