Overview
Aperion Care Wesley, located in Chicago, Illinois, offers a range of senior care services, including skilled nursing, rehabilitation, and assisted living. The facility aims to provide a supportive environment for residents, with a focus on personal care and recovery. However, experiences reported by families have varied, reflecting both positive and negative aspects of care.
Services & Support
Aperion Care Wesley provides various services, including physical therapy, occupational therapy, and social worker support. The facility is designed to assist residents in their recovery journey and to support their long-term care needs. Families have noted the availability of recreational and educational activities, which contribute to resident engagement.
Care Approach & Staff
The staff at Aperion Care Wesley have been described as friendly, professional, and caring by many families. However, there are concerns regarding staffing levels and the responsiveness of some team members. While some caregivers demonstrate compassion and diligence, others have been criticized for being overwhelmed, leading to lapses in care. Families have noted instances where residents did not receive timely assistance or proper grooming.
Who They Serve
Aperion Care Wesley serves a diverse population of seniors requiring various levels of care, including those needing short-term rehabilitation and long-term skilled nursing. The facility is particularly focused on individuals recovering from hospital stays or those with chronic health conditions.
Levels of Care
The facility offers multiple levels of care, including skilled nursing and rehabilitation services. While some residents have reported positive experiences with therapy and recovery, others have expressed concerns about the adequacy of care and attention to individual needs.
Dining & Activities
Residents have access to dining services and a variety of activities designed to promote social interaction and engagement. While some families have praised the food and the activities offered, there are mixed reviews regarding the overall quality of the dining experience.
Room for Improvement
Families have highlighted several areas for improvement, particularly regarding staffing levels and the responsiveness of care staff. There are reports of inadequate attention to residents’ needs, including issues with personal grooming and timely assistance. Additionally, concerns have been raised about the quality of supplies and the overall management of the facility since the change in ownership.
Summary
Aperion Care Wesley provides a range of senior care services in a supportive environment, but experiences can vary widely. While some families appreciate the caring nature of the staff and the facility’s amenities, others have raised concerns about staffing shortages and the quality of care. Families considering this facility should weigh these factors carefully based on their loved one’s specific needs.
