Overview
Alpine Fireside Health Center, located in Rockford, Illinois, is a skilled nursing and rehabilitation facility that has been serving the community since 1973. This family-owned center is recognized for providing compassionate care, holding a 5-star CMS rating and a 2025 AHCA Bronze Quality Award. Alpine Fireside offers a range of services including skilled nursing, rehabilitation, and specialized memory care for dementia and Alzheimer’s patients.
Services & Support
The center provides 24/7 skilled nursing care, physical, occupational, and speech therapy through HealthPRO Heritage, as well as post-surgical rehabilitation and IV therapy. They also have dedicated programs for cardiac and pulmonary care. Individualized care plans are created to meet the specific needs of each resident, ensuring a personalized approach to their recovery and comfort.
Care Approach & Staff
Many families have praised the staff at Alpine Fireside for their compassion and dedication. Reviews highlight the kindness of the nursing staff and the effectiveness of the therapy department. However, some concerns have been raised regarding responsiveness and communication, particularly in urgent situations where family members felt their loved ones were not adequately monitored.
Who They Serve
Alpine Fireside serves a diverse population, including individuals requiring short-term rehabilitation and those needing long-term care. The facility is equipped to support residents with various medical needs, including memory care for those with cognitive impairments.
Living Options & Amenities
The center is designed to provide a comfortable, home-like environment for its residents. While many families appreciate the atmosphere and the care provided, there have been mixed reviews regarding the physical state of the facility, with some noting that the interior does not match the promotional images.
Dining & Activities
Alpine Fireside offers therapeutic activities and dining options tailored to the needs of residents. However, feedback indicates that the quality of meals has been a concern for some families, with reports of dissatisfaction regarding the food provided.
What Families Say
Families have shared a wide range of experiences at Alpine Fireside. Some express deep gratitude for the care their loved ones received, noting the exceptional support during rehabilitation. Conversely, others have reported troubling experiences, particularly related to communication issues and care practices that left them feeling uneasy.
Room for Improvement
Several reviews indicate areas where Alpine Fireside could enhance its services, particularly in communication and responsiveness during critical times. Families have expressed concerns about the monitoring of residents and the handling of urgent medical needs.
Summary
Alpine Fireside Health Center in Rockford, Illinois, offers a comprehensive range of skilled nursing and rehabilitation services in a family-oriented environment. While many families commend the compassionate care and dedicated staff, there are notable concerns regarding responsiveness and facility conditions that potential residents and their families should consider.
