Overview
EveryStep Kavanagh House, located in Des Moines, Iowa, is a hospice care facility dedicated to providing compassionate support for individuals nearing the end of life. This nonprofit organization, part of EveryStep, is recognized for its nurturing environment and commitment to both patients and their families during difficult times.
Services & Support
EveryStep Kavanagh House offers a range of services focused on hospice care, including emotional and social support for families. The staff is noted for their attentiveness and willingness to provide comfort not only to patients but also to their loved ones, ensuring that families feel supported throughout the caregiving process.
Care Approach & Staff
The facility is praised for its caring and compassionate staff, who are dedicated to creating a loving environment for those in their final days. Reviewers highlight the importance of the staff’s approach, noting their ability to provide timely and comforting care. Families appreciate the consistent availability of staff members, including nurses and social workers, who are committed to excellent patient care.
Who They Serve
EveryStep Kavanagh House serves individuals facing terminal illness and their families, offering a supportive environment during life’s most challenging moments. The facility is designed to accommodate the needs of patients requiring hospice care, ensuring they receive dignified and respectful treatment.
Location & Access
Situated in Des Moines, Iowa, EveryStep Kavanagh House is easily accessible for families visiting their loved ones. The facility offers a comforting atmosphere, allowing family members to spend quality time with patients, with the flexibility to visit at any hour.
What Families Say
Families consistently express gratitude for the compassionate care their loved ones receive at EveryStep Kavanagh House. Many reviews highlight the staff’s attentiveness and the supportive environment, with one family noting that the care provided allowed them to relax during a difficult time. The facility is often described as a “phenomenal” place where staff treat patients as if they were their own family members, providing peace of mind to those coping with loss.
Room for Improvement
While the majority of reviews are overwhelmingly positive, there are a few mentions of communication challenges, particularly regarding family involvement in care decisions. One reviewer expressed frustration over feeling excluded from updates about their loved one’s condition due to legal constraints. This suggests an area for improvement in how the facility manages family communication during sensitive situations.
Summary
EveryStep Kavanagh House in Des Moines, Iowa, is a highly regarded hospice care facility known for its compassionate staff and supportive environment. Families appreciate the attentive care provided to their loved ones, as well as the emotional support offered during challenging times. While there are some communication challenges noted, the overall experience for many families has been one of gratitude and comfort.
