Overview
Levine & Dickson Hospice House at Southminster, located in Charlotte, North Carolina, has been providing compassionate hospice care since 1978. This facility specializes in end-of-life healthcare and aims to relieve suffering while improving the quality and dignity of life for patients and their families during this sensitive time.
Services & Support
The hospice offers a range of services designed to meet the needs of patients and their families. In addition to hospice care, they provide palliative care for those with advanced illnesses and community education services. The facility features comfortable patient rooms with private bathrooms, a spacious family room, and a landscaped garden, all aimed at creating a peaceful, home-like atmosphere for patients.
Care Approach & Staff
The staff at Levine & Dickson Hospice House is noted for their compassion and respect towards patients and families. Many reviews highlight the dedication of the nurses and doctors, who are described as caring and attentive. Families have expressed their gratitude for the support provided during difficult times, emphasizing that the staff made transitions as comfortable as possible.
Who They Serve
This hospice facility serves individuals at the end of life, providing specialized care tailored to their needs. Families facing the difficult process of losing a loved one can find support and comfort here, with staff trained to handle the emotional and physical challenges that arise during this time.
Living Options & Amenities
Levine & Dickson Hospice House offers a range of amenities designed to enhance patient comfort. The facility is described as beautiful and well-kept, providing a serene environment for both patients and families. The presence of a chapel and landscaped gardens further contributes to the peaceful setting.
What Families Say
Reviews from families reflect a mix of experiences. Many express deep appreciation for the care their loved ones received, describing the staff as “angels” and praising the cleanliness and comfort of the facility. However, some families noted challenges with weekend staffing, which impacted the timely addressing of medical needs. Overall, the positive feedback highlights the compassionate approach of the staff, though some families felt that improvements could be made in communication and support during critical times.
Room for Improvement
Some families have indicated that there are areas for improvement, particularly regarding weekend staffing. Concerns were raised about the availability of medical professionals during these times, which led to delays in addressing patient needs. Ensuring that adequate support is available at all times may enhance the overall experience for families and patients.
Summary
Levine & Dickson Hospice House at Southminster provides a compassionate environment for end-of-life care, with a focus on comfort and dignity. While many families commend the dedicated staff and serene setting, attention to staffing levels during weekends could further enhance the quality of care. Overall, this facility remains a trusted option for families navigating the challenges of hospice care in Charlotte, North Carolina.
