Overview
Riverside Hospice Care Peninsula, located in Newport News, Virginia, provides a multidisciplinary team dedicated to offering compassionate hospice services for individuals with life-limiting illnesses. Their approach focuses on supporting both patients and families, ensuring comfort and dignity at home or in a home-like setting.
Services & Support
Riverside Hospice Care offers 24/7 support, designed to assist families during challenging times. Their services include in-home hospice care tailored for individuals with terminal illnesses, such as cancer, heart disease, and Alzheimer’s. The team is committed to helping families navigate the complexities of end-of-life care, allowing them to focus on spending quality time together.
Care Approach & Staff
The staff at Riverside Hospice Care is noted for their dedication and compassion. Many families have expressed deep appreciation for the care provided by the nursing team and support staff, highlighting their professionalism and empathy during difficult times. However, some reviews indicate that communication and coordination among team members could be improved to enhance the overall experience.
What Families Say
Families have shared mixed experiences with Riverside Hospice Care. Many commend the team for their compassionate support and dedication, expressing gratitude for the assistance provided during their loved ones’ final days. However, there are also concerns regarding inconsistent communication among staff, which has led to confusion and dissatisfaction for some families. These contrasting reviews reflect the need for continued attention to patient and family communication.
Room for Improvement
Some families have reported issues with communication and coordination among the hospice team, noting instances where staff provided conflicting information about their loved one’s condition. Additionally, concerns have been raised about the management of medications and the overall approach to pain management. Addressing these issues could enhance the quality of care and support provided to families during this sensitive time.
Summary
Riverside Hospice Care Peninsula aims to provide compassionate and comprehensive support for individuals facing end-of-life challenges. While many families have praised the dedication and empathy of the staff, there are areas for improvement, particularly in communication and care coordination. Overall, Riverside strives to create a supportive environment for both patients and their families during a critical time in their lives.
