Overview
Gentiva Hospice, located in Jacksonville, Florida, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. Their mission is to deliver physical, emotional, and spiritual support, ensuring that patients and their families can navigate this challenging time with dignity and grace.
Services & Support
Gentiva Hospice offers a range of services, including hospice care, home health care, palliative care, and advanced illness management. Their hospice care focuses on addressing not only pain and symptom management but also the emotional and spiritual needs of patients and their families. The team consists of nurses, social workers, volunteers, aides, and chaplains who work together to provide comprehensive support.
Care Approach & Staff
Families have expressed deep appreciation for the compassionate and professional care provided by Gentiva’s staff. Reviewers noted that nurses and caregivers are attentive and dedicated, often going above and beyond to ensure comfort and support. Many families highlighted the positive impact of the nursing staff, who are described as kind, gentle, and understanding during difficult moments.
Who They Serve
Gentiva Hospice serves individuals and families facing end-of-life challenges, providing tailored care to meet their unique needs. Their approach emphasizes making the most of every moment, allowing families to spend quality time together during this significant period.
Clinical Services & Rehab
In addition to hospice care, Gentiva provides home health services, including skilled nursing and physical therapy. This comprehensive approach helps patients manage chronic conditions and recover from surgeries in the comfort of their homes.
What Families Say
Many families have shared positive experiences with Gentiva Hospice, expressing gratitude for the care their loved ones received. Reviews frequently mention the exceptional kindness and professionalism of the staff, particularly nurses who provide not just medical care but also emotional support. However, some families have raised concerns regarding communication and the responsiveness of the company, indicating areas for improvement.
Room for Improvement
While many reviews praise the staff’s dedication and care, some families have reported issues with communication and responsiveness from the company. These mixed experiences suggest that while the individual caregivers often provide excellent service, there may be challenges within the organizational structure that need addressing.
Summary
Gentiva Hospice is committed to delivering compassionate end-of-life care in Jacksonville, Florida. Their focus on holistic support for patients and families is reflected in the positive feedback about their nursing staff and comprehensive services. While there are areas for improvement in communication, the dedication of the caregivers shines through in the experiences shared by families.
