Overview
Kaplan Family Hospice House (Care Dimensions), located in Danvers, Massachusetts, offers a warm and homelike environment for patients facing end-of-life challenges. This facility is designed to provide hospital-level medical care while ensuring comfort and support for both patients and their families. Situated in a quiet residential neighborhood, Kaplan House features private suites that overlook landscaped gardens, along with common areas that include a kitchen, family rooms, a chapel, and a library.
Services & Support
Kaplan House specializes in various types of hospice care, including inpatient/acute hospice care for patients needing round-the-clock nursing care, residential hospice care for those struggling to remain at home, and respite care for caregivers seeking temporary relief. The facility is committed to providing compassionate support, ensuring that patients receive the necessary medical attention while maintaining a peaceful and supportive atmosphere.
Care Approach & Staff
The staff at Kaplan House is frequently described as compassionate, caring, and sympathetic. Families have noted the kindness shown by the team, which includes nurses and social workers dedicated to addressing both patient and family needs. Visitors have appreciated the responsive care, with staff members going above and beyond to ensure comfort, such as providing tea and snacks or accommodating overnight guests on pullout sofas.
Who They Serve
Kaplan Family Hospice House serves individuals facing end-of-life issues, including those with complex pain management needs. The facility is welcoming to families and friends, allowing them to visit at any time, which helps create a supportive environment during difficult times.
Living Options & Amenities
The hospice features private suites with wheelchair-accessible bathrooms and patios that overlook the gardens. Common areas are designed to feel homelike, allowing families to gather comfortably. Families have expressed gratitude for the peaceful environment that Kaplan House provides, making it easier to spend quality time with loved ones.
What Families Say
Many families have shared positive experiences regarding the care their loved ones received at Kaplan House. They often highlight the peaceful atmosphere and the staff’s dedication to ensuring a comfortable stay. However, some reviews reflect concerns about communication and comfort levels for specific family dynamics, indicating that experiences can vary.
Room for Improvement
While many families express gratitude for the care provided, there are some concerns regarding communication from staff, particularly around sensitive topics. A few families felt that their loved ones’ needs were not fully addressed at times, suggesting that improvements could be made in ensuring all patients feel comfortable and heard.
Summary
Kaplan Family Hospice House (Care Dimensions) in Danvers, Massachusetts, is dedicated to providing compassionate care for patients at the end of life. With a focus on comfort and support, the facility offers a range of hospice services in a homelike setting. While many families commend the staff and the peaceful environment, there are areas noted for improvement in communication and comfort for all visitors. Overall, Kaplan House is recognized as a supportive choice for families navigating end-of-life care.
