Overview
Amedisys Hospice Care, located in Rosedale, Maryland, provides high-quality hospice care aimed at enhancing comfort and quality of life for individuals facing terminal illnesses. Their services are designed to offer personalized care plans that may include nursing care, pain and symptom management, hospice aides, emotional and spiritual support, and more. The team is available 24/7 and emphasizes a commitment to quality and patient satisfaction.
Services & Support
Amedisys Hospice Care offers a range of services, including nursing care, emotional and spiritual support, and social work services. They also provide respite care for family caregivers and bereavement counseling for loved ones. The hospice team is dedicated to listening to patients’ goals and wishes to create tailored care plans that meet their needs.
Care Approach & Staff
The care approach at Amedisys emphasizes compassion and support, although experiences with staff can vary. Some families have praised specific team members for their professionalism and caring nature, while others have reported challenges with communication and responsiveness. It is noted that while some caregivers have provided exceptional support, others have fallen short, leading to mixed experiences among families.
What Families Say
Feedback from families reflects a range of experiences. Some have expressed deep appreciation for the dedication and kindness shown by certain staff members, describing them as “angels.” However, others have reported significant issues with communication and follow-through, particularly regarding care transitions and support after the loss of a loved one. Concerns about empathy during critical moments have also been highlighted, indicating a need for improvement in this area.
Room for Improvement
Several reviews indicate that communication could be enhanced, particularly in urgent situations. Families have expressed frustration over delayed responses and lack of coordination in care, especially during critical transitions. Addressing these issues could significantly improve the overall experience for patients and their families.
Summary
Amedisys Hospice Care in Rosedale, MD, offers essential hospice services aimed at providing comfort and dignity during challenging times. While the care team has received praise for their compassionate staff, there are notable concerns regarding communication and support that need to be addressed. Families considering Amedisys are encouraged to weigh these mixed reviews as they make decisions about hospice care for their loved ones.