Overview
Heart of Hospice, located in Columbia, South Carolina, provides specialized hospice care designed to support patients and their families during challenging times. The organization emphasizes compassionate, quality service, aiming to get to know patients on a personal level to tailor healthcare to their unique needs.
Services & Support
Heart of Hospice offers a range of services including hospice care, social worker support, and memory care. Their team is dedicated to ensuring that patients receive appropriate care and support, with an emphasis on comfort during the final stages of life. Families have noted the compassionate approach of the staff, who work diligently to provide emotional and medical support.
Care Approach & Staff
The staff at Heart of Hospice is described as caring and compassionate, with many families expressing gratitude for the attention and kindness their loved ones received. Nurses and social workers are highlighted for their ability to provide not only medical care but also emotional support, helping families navigate the complexities of end-of-life care. The presence of a chaplain has also been noted as a source of comfort for both patients and families during difficult times.
What Families Say
Reviews reflect a mix of experiences with Heart of Hospice. Many families praised the staff for their professionalism and genuine care, noting how team members treated patients like family. Specific mentions of staff members providing comfort and support during critical moments have been highlighted positively. However, there are also serious concerns expressed regarding the frequency of visits and responsiveness, particularly during critical times, indicating that there may be room for improvement in service consistency.
Summary
Heart of Hospice in Columbia, South Carolina, is dedicated to providing compassionate hospice care tailored to the needs of patients and their families. While many families have shared positive experiences regarding the kindness and support offered by the staff, some have raised concerns about the responsiveness of care, particularly during urgent times. Overall, Heart of Hospice aims to deliver quality service and emotional support during life’s most challenging moments.
