Overview
Cima Hospice, Part of Elara Caring Network, located in El Paso, Texas, provides care and support for individuals and families facing terminal life-limiting illnesses. Their goal is to ensure that clients live as fully and comfortably as possible during the last phases of life through appropriate care and support from caregivers, family, friends, and volunteers.
Services & Support
Cima Hospice offers a range of services designed to provide comfort and care during difficult times. These include hospice care, skilled home health care, personal care services, behavioral health services, and palliative care. The focus is on delivering comprehensive and compassionate support to meet the health and care goals of patients and their families.
Care Approach & Staff
The care approach at Cima Hospice emphasizes comfort and support, with a commitment to providing a holistic program tailored to the needs of each individual. Reviewers have noted the supportive nature of the staff, including nurses and certified medical assistants, who are dedicated to providing compassionate care to patients and their families.
What Families Say
Feedback from families indicates a mix of experiences. Many express gratitude for the care their loved ones received, highlighting the supportive nature of the staff during challenging times. However, some reviews reflect dissatisfaction with communication and care quality, suggesting that not all families felt adequately supported. This divergence in experiences underscores the importance of considering personal needs and expectations when selecting hospice care.
Room for Improvement
Some families have raised concerns regarding communication and the perceived prioritization of profit over patient welfare. These comments suggest that there may be room for improvement in how the organization engages with families and addresses their concerns.
Summary
Cima Hospice aims to provide compassionate care for those facing the end of life, with a focus on support and comfort. While many families appreciate the dedication of the staff, there are also critical voices that highlight issues with communication and care quality. Families considering Cima Hospice may want to weigh these varied experiences as they make decisions about hospice care for their loved ones.
