Overview
Community Hospice Center for Caring at UF Health Jacksonville, located in Jacksonville, Florida, has been providing compassionate and supportive hospice care for over four decades. The facility focuses on improving the physical comfort and well-being of patients and their families during challenging times.
Services & Support
The center offers a comprehensive range of hospice services designed to ensure that patients receive personalized medical, emotional, and spiritual care. The interdisciplinary team collaborates to honor each patient’s dignity and quality of life, providing support that extends to family members as well.
Care Approach & Staff
Reviews highlight the respectful and attentive nature of the staff at Community Hospice. Families express gratitude for the compassionate care provided, noting that staff members treated their loved ones with dignity and kindness. Many families felt supported through the emotional process of end-of-life care, with staff ensuring both patients and their families were comfortable and informed.
Who They Serve
Community Hospice Center serves individuals who have received a prognosis of 12 months or less to live, including those with serious illnesses requiring palliative care. The center is committed to providing care that addresses the unique needs of each patient, including those with memory care requirements.
What Families Say
Families have shared positive experiences regarding the care their loved ones received, emphasizing the center’s commitment to comfort and respect. One family noted that their loved one was treated as if she were the staff’s own mother, reflecting the compassionate approach of the caregivers. However, there was a mention of a specific incident involving a staff member that did not meet the expected standards of care, highlighting the need for consistent staff training and oversight.
Room for Improvement
While many reviews are positive, there was a noted instance of disrespect from a staff member towards a patient with dementia. This has raised concerns among families about the importance of thorough staff training and screening to ensure a consistently caring environment.
Summary
Community Hospice Center for Caring at UF Health Jacksonville provides essential hospice services with a focus on compassionate care. Families appreciate the dedication of the staff in supporting both patients and their loved ones during difficult times. While there are areas for improvement regarding staff conduct, the overall commitment to respectful and dignified care remains a cornerstone of their mission.
