Overview
The Sanctuary at Passages Hospice, located in New Orleans, Louisiana, is a specialized hospice and palliative care facility dedicated to providing compassionate and dignified care during life’s final stages. Situated along the peaceful banks of the Mississippi River, Passages Hospice offers a home-like environment with a focus on intimacy and comfort for both patients and their families.
Services & Support
Passages Hospice offers a range of services designed to support patients and their families during challenging times. The facility features 16 beds to ensure a personalized experience, allowing families to gather and share moments together. Round-the-clock nursing and physician care are provided, along with social worker support to help families navigate the complexities of hospice care. The environment promotes emotional connection, with extra beds available for caregivers to stay overnight.
Care Approach & Staff
The care team at Passages Hospice is noted for their compassion and dedication. Families have expressed gratitude for the staff’s ability to provide comfort and support, often describing them as a caring extension of their family. The team is committed to meeting the emotional and physical needs of patients, ensuring that every individual receives the attention they deserve during their final days.
Who They Serve
Passages Hospice serves patients in need of end-of-life care, offering a supportive environment for both individuals and their families. The facility is particularly focused on creating a peaceful atmosphere that fosters connections and shared experiences during a time that can be both challenging and emotional.
Living Options & Amenities
The Sanctuary at Passages is designed to feel like home, with an intimate setting that encourages family involvement. Each room is equipped with an extra bed for caregivers, allowing loved ones to remain close. The facility also provides catered meals that evoke the comforts of home, and visitors are welcome at any time, day or night.
What Families Say
Many families have praised Passages Hospice for their compassionate care and responsiveness. Reviews highlight the staff’s dedication and the comforting atmosphere of the facility. While some experiences were deeply positive, there were also concerns regarding missed visits and communication issues, indicating that experiences may vary. Overall, families appreciate the care provided during such a critical time in their lives.
Room for Improvement
While many families have had positive experiences with Passages Hospice, some have reported challenges with communication and service consistency. Instances of missed nurse visits and a perceived lack of attention during critical moments have been noted, suggesting that improvements in staffing and communication could enhance the overall experience for families.
Summary
The Sanctuary at Passages Hospice is committed to providing compassionate, knowledgeable care in a comforting environment. With a focus on dignity and support for both patients and their families, it aims to alleviate the stress associated with end-of-life care. While there are areas for improvement, the overall dedication of the staff and the intimate setting make it a notable option for hospice care in New Orleans.
