Overview
AseraCare Hospice Care, an Amedisys Company, located in Lincoln, Nebraska, provides high-quality hospice care tailored to the needs of patients facing terminal illnesses. Their mission is to enhance comfort and quality of life through personalized care plans that include nursing care, pain management, emotional support, and spiritual guidance. The team is available 24/7, ensuring that both patients and their families receive the support they need during challenging times.
Services & Support
AseraCare offers a comprehensive range of hospice services, including skilled nursing care, hospice aides, and social work support. They also provide respite care and bereavement counseling to assist families in coping with loss. The staff is dedicated to listening to the concerns and wishes of patients and their families, aiming to create a supportive environment where dignity and comfort are prioritized.
Care Approach & Staff
The care team at AseraCare is noted for their compassion and dedication. Reviewers have expressed gratitude for the attentive and loving nature of the nurses and aides, who often go above and beyond to ensure comfort for their patients. The social workers are highlighted for their supportive role, actively listening to family concerns and providing various options to enhance the care experience.
What Families Say
Families have shared overwhelmingly positive experiences with AseraCare, praising the team’s compassion and commitment. Many express deep appreciation for the personalized care their loved ones received, describing the staff as part of their family during difficult times. However, some experiences indicate areas for improvement, particularly regarding communication and coordination between the office and care teams. While many families felt supported, there were instances of frustration due to inconsistent follow-ups and information sharing.
Room for Improvement
While many families commend the compassionate care provided by AseraCare, some have noted challenges with communication between the Lincoln office and the care team. Instances of delayed responses and mixed messages have been reported, which can add stress to an already difficult situation. Addressing these communication issues could enhance the overall experience for families seeking support.
Summary
AseraCare Hospice Care in Lincoln, Nebraska, is recognized for its compassionate approach to hospice services, with a dedicated team committed to providing comfort and dignity to patients and their families. While the care team receives high praise for their empathy and support, improving communication could further enhance the experience for families navigating this challenging journey.
