Overview
VITAS Healthcare, located in Fort Worth, Texas, provides hospice care for individuals facing life-limiting illnesses. The organization emphasizes comfort and dignity, focusing on the needs of patients and their families. VITAS offers a comprehensive team of hospice professionals, including physicians, nurses, hospice aides, social workers, and chaplains, to support the physical, emotional, and spiritual needs of patients.
Services & Support
VITAS Healthcare delivers care wherever patients call home, whether in a private residence, assisted living community, or nursing home. The organization also offers inpatient hospice beds and units in local hospitals for situations where symptoms cannot be managed at home. For more severe symptoms, VITAS provides Intensive Comfort Care, which includes 24-hour continuous care until symptoms are under control.
Care Approach & Staff
The care approach at VITAS is centered around compassion and support for both patients and their families. Many families have expressed gratitude for the professionalism and kindness of the staff. However, some reviews indicate challenges with communication between departments and instances of misinformation. Despite these issues, several families have highlighted specific staff members for their exceptional care and dedication.
Who They Serve
VITAS Healthcare serves patients with life-limiting illnesses and their families, focusing on providing comfort during difficult times. The organization caters to individuals in various living situations, ensuring that care is tailored to the unique needs of each patient.
What Families Say
Families have shared mixed experiences with VITAS Healthcare. Many commend the compassionate care their loved ones received, expressing heartfelt gratitude for the support during challenging times. However, some families have noted a lack of communication and professionalism in certain situations, particularly during critical moments. Acknowledgment from management regarding service failures has been appreciated by some families, reflecting a commitment to improving care.
Room for Improvement
While many families appreciate the care provided by VITAS, there have been consistent concerns regarding communication between departments and the professionalism of staff during sensitive times. Addressing these issues could enhance the overall experience for families during a difficult period.
Summary
VITAS Healthcare in Fort Worth, Texas, offers comprehensive hospice care focused on dignity and comfort for patients with life-limiting illnesses. While the organization has received praise for its compassionate staff and support, there are areas for improvement, particularly in communication and professionalism. Families looking for hospice care may find value in the services offered by VITAS, but should be aware of potential challenges.
