Overview
Gentiva Hospice, located in Bakersfield, California, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. Their mission focuses on delivering physical, emotional, and spiritual support to patients and their families, helping them navigate this challenging time with dignity and grace.
Services & Support
Gentiva Hospice offers a range of services, including hospice care, home health care, and palliative care. Their hospice care is designed to address not only pain and symptom management but also the emotional and spiritual needs of patients and their families. The team consists of nurses, social workers, volunteers, aides, and chaplains who work collaboratively to ensure comprehensive support.
Care Approach & Staff
The care approach at Gentiva emphasizes kindness and respect, with a commitment to helping patients and families make the most of their time together. However, reviews indicate significant concerns regarding staff reliability and communication. Some families reported difficulties with nurse attendance and inadequate responses to questions, leading to distress during critical moments.
Who They Serve
Gentiva Hospice serves individuals and families dealing with serious, complex illnesses. Their goal is to provide personalized care that meets the unique needs of each patient, ensuring they receive the support necessary during this difficult phase of life.
Room for Improvement
Feedback from families has highlighted areas for improvement, particularly regarding the consistency of care and communication from staff. Several reviews express frustration over nurses not showing up when needed and a lack of clarity in medication instructions. These issues have led to serious concerns about the quality of care provided.
Summary
Gentiva Hospice aims to deliver compassionate and comprehensive support for patients facing life-limiting illnesses in Bakersfield, California. While their mission focuses on dignity and grace, feedback from families suggests that there are critical areas needing attention, particularly in staff reliability and communication. Families considering Gentiva Hospice may wish to inquire further about their experiences to ensure their needs are met.
