Overview
Compassus Home Health, located in Billings, Montana, offers compassionate hospice and home health care tailored to the needs of patients and their families. The organization focuses on providing comfort care for those facing life-limiting illnesses, as well as support for individuals recovering from surgery or managing chronic conditions. Their commitment to high-quality care is evident in their approach to patient and family involvement in the healthcare process.
Services & Support
Compassus provides a range of services including skilled nursing, physical therapy, and rehabilitation. Their home health services are designed for patients who have been discharged from hospitals or nursing homes but require additional care at home. This includes support for those needing short-term assistance after outpatient surgery or ongoing help to maintain independence due to illness or aging.
Care Approach & Staff
The team at Compassus Home Health is noted for their empathy and professionalism. Caregivers are described as compassionate and dedicated, often forming strong connections with patients. Many reviews highlight the effectiveness of their physical therapy services, with caregivers providing encouragement and motivation during recovery. The staff works closely with patients and their families to ensure that care is personalized and aligned with individual needs.
Who They Serve
Compassus serves a diverse population, including individuals recovering from surgery, those managing chronic conditions, and patients in need of hospice care. Families appreciate the responsive and compassionate support provided during difficult transitions, such as moving a loved one to hospice care.
What Families Say
Families have expressed gratitude for the support received from Compassus, often highlighting the kindness and professionalism of the caregivers. Many reviews reflect positive experiences, with caregivers being described as empathetic and attentive. However, some feedback indicates areas for improvement, particularly regarding communication and follow-up from the staff.
Room for Improvement
While many families praise the care provided by Compassus, there have been instances of miscommunication and delays in service. A few reviews mention experiences with rude staff and issues related to medication management, indicating that consistent communication and responsiveness could enhance the overall experience.
Summary
Compassus Home Health in Billings, Montana, is committed to delivering compassionate and effective hospice and home health care. With a focus on empathetic support and personalized service, they strive to meet the needs of patients and families during challenging times. While the majority of feedback is positive, addressing communication issues could further enhance their reputation as a trusted provider in the community.
