Overview
Mercy Medical Center Hospice, located in Canton, Ohio, provides compassionate end-of-life care to patients and their families. This hospice service is part of Cleveland Clinic Mercy Hospital and operates 24 hours a day, ensuring that individuals facing terminal illnesses receive the support they need during this challenging time.
Services & Support
Mercy Medical Center Hospice offers a range of services designed to address the physical, psychological, social, and spiritual needs of patients. These services include skilled nursing, home health care, and social worker support. The hospice team collaborates closely with the Palliative Care team to ensure comprehensive care that focuses on enhancing the quality of life for patients and their families.
Care Approach & Staff
The care approach at Mercy Medical Center Hospice emphasizes a holistic model that affirms life while neither hastening nor postponing death. The staff includes physicians, nurses, counselors, social workers, and trained volunteers who work together to provide personalized care. Many families have expressed gratitude for the kindness and attentiveness shown by the nursing staff, particularly in ensuring patient comfort and dignity during their final days.
Who They Serve
Mercy Medical Center Hospice serves patients with terminal illnesses and their families in Canton and the surrounding communities. The facility aims to support those facing end-of-life challenges, recognizing the importance of quality care during this difficult time.
What Families Say
Families have shared positive experiences regarding the compassionate care provided by the hospice staff. Many have highlighted the attentiveness of nurses, who frequently check in on both patients and their families. However, some reviews indicate concerns about specific care decisions and communication, suggesting that experiences may vary. Overall, the majority of feedback reflects appreciation for the support received during a profoundly emotional period.
Room for Improvement
While many families have praised the care at Mercy Medical Center Hospice, there have been reports of dissatisfaction regarding aspects of communication and treatment decisions. Some families felt that their concerns were not adequately addressed, leading to challenging experiences during a critical time. Addressing these areas could enhance the overall quality of care provided.
Summary
Mercy Medical Center Hospice in Canton, Ohio, is dedicated to providing quality end-of-life care for terminally ill patients and their families. With a focus on holistic support and compassionate service, the hospice aims to meet the diverse needs of its patients. While many families express gratitude for the care received, there are opportunities for improvement in communication and responsiveness to concerns.
