Overview
Duke Hock Family Pavilion, located in Durham, North Carolina, is an inpatient hospice facility dedicated to providing compassionate care for patients in their final days. The facility features 12 private patient rooms, each equipped with a private bath and patio, ensuring a comfortable and serene environment for both patients and their families.
Services & Support
The Hock Family Pavilion offers 24-hour skilled nursing care, addressing the physical, emotional, and spiritual needs of patients. The team consists of nurses, social workers, chaplains, nursing assistants, volunteers, and counselors, all committed to providing comprehensive support. Families can take comfort in knowing that their loved ones are cared for around-the-clock.
Care Approach & Staff
The staff at Duke Hock Family Pavilion is noted for their kindness, respect, and professionalism. Many families expressed gratitude for the compassionate care their loved ones received, emphasizing the staff’s attentiveness during critical moments. Reviewers highlighted the quick response times of nurses and assistants, which contributed to a sense of safety and well-being for patients.
Who They Serve
Duke Hock Family Pavilion serves individuals who are in need of hospice care, particularly those who cannot manage symptoms or pain at home. The facility is designed to support patients and their families during difficult transitions, providing a peaceful environment for end-of-life care.
Living Options & Amenities
The facility offers private patient rooms that are designed to be as homelike as possible, featuring amenities such as private baths and patios. This setting aims to create a warm and welcoming atmosphere for both patients and their families.
What Families Say
Families consistently express their gratitude for the care provided at Duke Hock Family Pavilion. Many have shared heartfelt stories about the compassionate treatment their loved ones received, noting how the staff treated patients with dignity and kindness. Reviews often mention the supportive environment, which made challenging times more bearable for families.
Room for Improvement
Some feedback indicated concerns regarding visitation policies, with a few families feeling that restrictions on the number of visitors could be limiting during critical moments.
Summary
Duke Hock Family Pavilion is recognized for its compassionate and skilled care for hospice patients in Durham, North Carolina. With a dedicated team and a focus on creating a comfortable environment, it serves as a supportive space for families during difficult times. The facility’s commitment to addressing both patient and family needs has left many families feeling grateful for their experiences.