Overview
Hospice of Michigan, located in Southfield, Michigan, provides end-of-life care to individuals facing serious illnesses. The organization emphasizes comfort, quality of life, and support for both patients and their families during difficult times. Their team comprises skilled professionals dedicated to ensuring that patients can reach their goals while receiving compassionate care.
Services & Support
Hospice of Michigan offers a range of services that include nursing care, social worker support, and spiritual counseling. Families have noted the high level of care provided by the nursing staff, with several expressing appreciation for the dedication and compassion shown by the team. The organization aims to provide comprehensive resources that address the emotional and physical needs of patients and their loved ones.
Care Approach & Staff
The staff at Hospice of Michigan has received praise for their commitment to patient care. Many families have highlighted the thoroughness and professionalism of the nurses, who strive to treat each patient as an individual. However, there have been mixed reviews regarding consistency in staff visits, with some families expressing concern about the frequency of nurse visits and follow-up care.
Who They Serve
Hospice of Michigan serves patients with serious illnesses, including those requiring memory care. The organization aims to support families during this challenging time by providing tailored services that meet the specific needs of each patient.
Room for Improvement
While many families have shared positive experiences, there are concerns regarding the reliability of staff visits and follow-up care. Some reviews indicate that families faced difficulties in reaching the agency during emergencies, and there have been instances of inadequate support for patients at home.
What Families Say
Feedback from families is varied. Some have expressed deep gratitude for the compassionate care received, noting that staff members often go above and beyond their duties. Others, however, have reported frustration with inconsistent service and a lack of timely follow-up, leading to feelings of neglect during critical times.
Summary
Hospice of Michigan offers essential end-of-life care services in Southfield, Michigan, focusing on comfort and support for patients and their families. While many families commend the dedication of the staff, there are significant concerns regarding the consistency of care and communication. Families considering Hospice of Michigan should weigh these aspects carefully to determine if it aligns with their needs.
