Overview
Samaritan, located in Mt Laurel Township, New Jersey, provides a range of life-enhancing care services, including hospice care, palliative care, in-home primary care, and grief support. They serve patients throughout Southern New Jersey, including Burlington, Camden, Gloucester, Atlantic, and Mercer counties, both in home settings and in two inpatient facilities.
Services & Support
Samaritan offers comprehensive hospice and home health services designed to support patients and their families during challenging times. Their team includes nurses, home health aides, and social workers who provide care and emotional support. The organization also emphasizes grief support services for families coping with loss.
Care Approach & Staff
The staff at Samaritan is noted for their compassionate care, with many families expressing gratitude for the professionalism and kindness shown by the nursing and support teams. However, experiences vary; while some families commend the attentive care provided, others have reported issues with medication management and communication among staff.
What Families Say
Feedback from families is mixed. Many have praised the compassionate care their loved ones received, highlighting specific staff members who made a positive impact during difficult times. For instance, some families appreciated the efforts of nurses who created comfort plans and provided regular visits. Conversely, several reviews mention serious concerns about the timeliness of medication delivery and the overall coordination of care. In some cases, families felt they had to advocate extensively for their loved ones to receive the necessary support.
Room for Improvement
There are notable areas for improvement regarding communication and medication management. Several families reported delays in receiving medications and necessary equipment, which contributed to distressing experiences during critical moments. Additionally, some families expressed dissatisfaction with the level of support provided during end-of-life care.
Summary
Samaritan offers valuable hospice and home health services in Mt Laurel Township, New Jersey, with a focus on compassionate care. While many families have had positive experiences with the staff and the support provided, there are significant concerns regarding medication management and communication that potential clients should consider. Families are encouraged to thoroughly evaluate their options and ensure that their loved ones’ needs are met effectively.
