Overview
CareFirstNY, located in Painted Post, New York, is dedicated to providing compassionate end-of-life care and specialized support for individuals and families across Chemung, Steuben, and Schuyler Counties. Established in 1981, their mission focuses on affirming life through extraordinary, compassionate support and care. CareFirstNY offers a range of services, including hospice, grief counseling, and mental health support, all delivered by a skilled and compassionate team.
Services & Support
CareFirstNY provides a variety of services tailored to meet the needs of individuals and families facing terminal illnesses. Their hospice services are designed to offer compassionate care and support for patients who are no longer seeking curative treatment. They also offer specialized grief support through counseling, education, and community events, addressing the needs of those coping with loss and anticipatory grief.
Care Approach & Staff
The staff at CareFirstNY is noted for their professionalism and kindness. Reviewers have highlighted the compassionate care provided by nurses and the support offered during difficult times. Families have expressed gratitude for the attention given to their loved ones, including reading, listening to music, and simply being present. However, some reviews indicate concerns regarding the responsiveness and thoroughness of care, particularly in urgent situations.
Who They Serve
CareFirstNY serves individuals and families dealing with terminal illnesses and those experiencing grief. Their services are accessible to anyone in need of support, regardless of their stage in the process. The organization aims to provide comfort and relief, ensuring that patients and their families feel supported during challenging times.
What Families Say
Feedback from families has been mixed. Many have praised the organization for the compassionate and dignified care their loved ones received, highlighting the positive impact of the staff during their final days. However, there are several critical reviews that point to issues such as delayed responses and inadequate care, which have left some families feeling dissatisfied and unsupported.
Room for Improvement
While many families have had positive experiences with CareFirstNY, some reviews indicate areas for improvement, particularly regarding communication and responsiveness. Instances of delayed visits and difficulties in reaching staff have been mentioned, suggesting a need for better operational efficiency to enhance the overall experience for families in need of support.
Summary
CareFirstNY in Painted Post, New York, offers essential hospice and grief support services aimed at providing compassionate care for individuals and families facing terminal illnesses. While many families appreciate the dedication and kindness of the staff, there are notable concerns about communication and the timeliness of care. As families navigate difficult times, CareFirstNY remains a resource for support and comfort, though potential clients may want to consider the mixed feedback when making their choice.