Overview
Canon Hospice, located in New Orleans, Louisiana, is a hospice care provider that aims to support patients and their families during challenging times. While some families have expressed gratitude for the care provided, others have shared experiences that highlight significant concerns regarding the quality of service and compassion.
Care Approach & Staff
The care approach at Canon Hospice has received mixed feedback. Some families have noted that the staff can be supportive and helpful during difficult situations, contributing positively to their overall experience. However, multiple reviews indicate a lack of compassion and respect from certain staff members, leading to feelings of frustration among families. Concerns have been raised about the bedside manner of the team and the level of detail provided regarding patients’ health conditions.
What Families Say
Feedback from families reveals a stark contrast in experiences with Canon Hospice. While some express gratitude for the care received during critical moments, others recount distressing situations involving inadequate pain management and a perceived lack of empathy. One family reported a distressing delay in ambulance transport for their ill loved one, which prompted them to seek emergency services independently. This experience, along with others, has led to calls for improvement in how care is delivered and how families are treated during such vulnerable times.
Room for Improvement
There are clear areas for improvement at Canon Hospice, particularly regarding communication and the overall approach to patient comfort. Families have highlighted the need for better responsiveness and a more compassionate approach to care, emphasizing that the hospice’s primary goal should be to ensure comfort and support for both patients and their families.
Summary
In summary, Canon Hospice in New Orleans, Louisiana, offers hospice care that has been met with both praise and criticism. While some families have appreciated the support during difficult times, others have experienced significant challenges related to staff compassion and patient care. Families considering Canon Hospice may want to weigh these varied experiences as they seek the best support for their loved ones.
