Overview
Ecumen Hospice, located in Shoreview, Minnesota, provides compassionate care for individuals nearing the end of life and their families. Their team is committed to delivering dignity, comfort, and peace of mind through a comprehensive approach that includes physical, emotional, and spiritual support.
Services & Support
Ecumen Hospice offers a wide range of services designed to meet the unique needs of each patient. Their care team includes physicians, nurses, social workers, spiritual counselors, and therapists specializing in music and massage. This multidisciplinary approach ensures that all aspects of a patient’s care are addressed, from pain management to emotional support.
Care Approach & Staff
The care provided by Ecumen Hospice is characterized by a focus on personalized attention and comfort. Families have noted the warmth and kindness of the nursing staff, who strive to go above and beyond in meeting both patient and family needs. However, some families have expressed concerns about communication and responsiveness regarding medication management and care adjustments.
Who They Serve
Ecumen Hospice serves individuals facing life-limiting illnesses, as well as their families, in several counties including Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, Sherburne, and Washington. Their goal is to provide a supportive environment during a challenging time, ensuring that both patients and families feel cared for and respected.
Levels of Care
Hospice care at Ecumen is designed for those whose health care goals shift from curative treatment to comfort care. Eligibility for services typically requires a diagnosis of a life-limiting illness and support from a physician for hospice services.
What Families Say
Feedback from families has been mixed. Many have praised the compassionate care and support provided by the staff, highlighting the comfort and attention their loved ones received. However, some families have reported challenges with communication and the timeliness of care, particularly in relation to medication management.
Room for Improvement
While many families appreciate the quality of care, there are notable concerns regarding responsiveness to specific needs, particularly in pain management and medication adjustments. Some families felt that their input was not adequately considered in care decisions, suggesting a need for improved communication.
Summary
Ecumen Hospice is dedicated to providing compassionate end-of-life care in Shoreview, Minnesota. Their multidisciplinary team works to ensure that patients receive comprehensive support tailored to their needs. While many families have praised the warmth and dedication of the staff, there are areas for improvement in communication and responsiveness to patient needs.