Overview
UnityPoint Hospice – Taylor House, located in Des Moines, Iowa, is dedicated to providing compassionate hospice care for individuals with advanced stages of non-curable illnesses. The facility focuses on ensuring comfort and dignity for patients and their families during challenging times.
Services & Support
UnityPoint Hospice offers a range of services tailored to meet the needs of hospice patients. Inpatient hospice care is available for those who require more intensive medical treatment that cannot be managed at home. The facility provides a peaceful, home-like environment where patients receive 24-hour professional medical care. Additional services include comfort therapies such as music, art, and pet therapy, along with physical, occupational, and speech therapy.
Care Approach & Staff
The staff at Taylor House is often described as compassionate, attentive, and skilled in providing comfort to patients. They focus on creating a supportive atmosphere for both patients and their families, ensuring that each individual’s needs are prioritized. Reviews highlight the staff’s dedication to treating patients with kindness and respect, often going above and beyond to make families feel supported during difficult times.
Who They Serve
UnityPoint Hospice serves individuals of any age who are facing advanced stages of non-curable illnesses. The facility is designed to provide care that emphasizes comfort and dignity, making it a suitable choice for families seeking hospice care for their loved ones.
Living Options & Amenities
The facility features spacious and comfortable rooms, designed to create a peaceful environment for patients and their families. Many rooms include amenities such as a hideaway sofa and a reclining chair, allowing family members to stay close to their loved ones. The facility also offers communal spaces, including a large living room and a patio, which enhance the home-like atmosphere.
What Families Say
Families consistently express gratitude for the care provided at UnityPoint Hospice – Taylor House. Many reviews commend the staff for their kindness and the comfortable environment. One family noted that their loved one received exceptional care and that the staff treated them like family. However, there are mixed experiences, with some expressing concerns about communication and care processes. Overall, the compassionate approach of the staff is frequently highlighted as a significant positive aspect of the facility.
Room for Improvement
While many families report positive experiences, there are some concerns regarding communication and care procedures. A few reviews indicate instances where families felt misinformed or dissatisfied with the level of communication about their loved ones’ care. Addressing these concerns may enhance the overall experience for families during such sensitive times.
Summary
UnityPoint Hospice – Taylor House in Des Moines, Iowa, provides compassionate end-of-life care in a supportive and peaceful environment. With a dedicated staff focused on comfort and dignity, the facility aims to serve patients and their families during challenging times. While most feedback is positive, there are areas where communication could be improved to ensure families feel fully informed about their loved ones’ care.
