Overview
Valley Hospice Liza’s Place Care Center South, located in Wheeling, West Virginia, provides specialized hospice care and aims to ensure comfort for those living with life-limiting illnesses. The facility is designed to feel like home, offering a warm and inviting atmosphere for patients and their families.
Services & Support
Valley Hospice focuses on delivering compassionate care through a dedicated team of nurses and aides. They work closely with patients and their families to provide support and education, ensuring that everyone is informed about the care process. The facility is equipped to care for patients in various settings, including at home or in nursing facilities, with a strong emphasis on patient comfort and quality of life.
Care Approach & Staff
The staff at Liza’s Place is noted for their kindness and compassion. Families have expressed appreciation for the dedication shown by the team, who strive to treat each patient with dignity and respect. Many reviews highlight the supportive environment fostered by the staff, who take the time to communicate effectively with family members about their loved ones’ care.
Who They Serve
Valley Hospice Liza’s Place serves individuals with life-limiting illnesses, providing care tailored to their specific needs. The facility is suitable for patients requiring hospice care as well as those needing memory care support.
Living Options & Amenities
Liza’s Place Care Center South features 12 private rooms, each equipped with a private bathroom. The facility includes a screened patio, garden, family kitchen, chapel, library, and a luxurious spa, creating a comfortable and homelike environment for residents and their families.
What Families Say
Reviews from families reflect a mix of experiences. Many commend the compassionate care provided by the staff, noting the welcoming atmosphere and the high level of attention given to patients. However, some families have raised concerns about the medication management practices, specifically regarding the use of sedatives and the perceived pressure to adhere to certain care protocols. Overall, while many families express gratitude for the care received, there are significant concerns from others regarding the approach to patient treatment.
Room for Improvement
Several reviews indicate that there are areas for improvement, particularly concerning medication practices and communication with families. Some families felt that their loved ones were over-medicated and that their concerns were not adequately addressed by the staff. This feedback suggests a need for enhanced dialogue between care providers and families to ensure that patient needs and family preferences are prioritized.
Summary
Valley Hospice Liza’s Place Care Center South offers a compassionate approach to hospice and memory care in Wheeling, West Virginia. While many families appreciate the dedication and kindness of the staff, there are concerns regarding medication management and communication practices. The facility provides a comfortable living environment with various amenities, making it a potential option for families seeking end-of-life care for their loved ones.