Overview
Supportive Hands Hospice, located in Phoenix, Arizona, provides compassionate end-of-life care and support to patients and their families. The organization emphasizes the importance of dignity and peace during a person’s final days, offering a range of services designed to meet individual needs.
Services & Support
Supportive Hands Hospice focuses on comfort and symptom management for patients with terminal illnesses. Their services include medication management, nurse and certified nursing assistant (CNA) visits, and 24/7 assistance. The hospice also provides grief and loss counseling for family members for up to 12 months following a loved one’s passing. The team is dedicated to ensuring that patients receive comprehensive care tailored to their specific needs, whether at home or in a care facility. They are committed to educating patients and families about the hospice benefit and available services.
Care Approach & Staff
The staff at Supportive Hands Hospice is recognized for their compassionate approach to care. Reviews highlight the dedication of team members, particularly in providing emotional support and addressing medical needs. However, there have been mixed experiences regarding communication and medication management, with some families reporting issues with timely medication delivery and responsiveness from staff.
Who They Serve
Supportive Hands Hospice serves patients in Maricopa and Pinal Counties, offering care to individuals with terminal illnesses and their families. They strive to provide a supportive environment during a challenging time, ensuring that families feel cared for and informed throughout the process.
What Families Say
Families have expressed gratitude for the compassionate care provided by Supportive Hands Hospice. Many reviews commend the loving and attentive nature of the nursing staff, as well as their ability to answer questions and provide support. However, some family members have reported dissatisfaction with specific staff interactions and medication management, indicating areas for improvement.
Room for Improvement
While many families appreciate the care their loved ones received, there are concerns regarding medication management and communication. Some reviews mention delays in medication delivery and challenges in reaching certain staff members, suggesting that enhancing these areas could improve the overall experience for families.
Summary
Supportive Hands Hospice in Phoenix, Arizona, aims to provide dignified and compassionate end-of-life care. With a focus on comfort and support, they offer a range of services tailored to individual needs. While many families have shared positive experiences, there are also areas where improvements could enhance communication and medication management. Overall, Supportive Hands Hospice is committed to serving patients and their families during a critical time.
