Overview
Gentiva Hospice, located in Southfield, Michigan, is dedicated to providing compassionate care for individuals facing life-limiting illnesses. Their mission is to deliver physical, emotional, and spiritual support, enabling patients to live with dignity and families to cherish every moment together.
Services & Support
Gentiva Hospice offers a range of services, including hospice care, palliative care, and home health care. Their hospice care focuses on addressing the emotional, spiritual, and physical needs of patients and their families during challenging times. The team includes nurses, social workers, volunteers, aides, and chaplains who work collaboratively to ensure comprehensive support.
Care Approach & Staff
The care approach at Gentiva emphasizes kindness and respect, with a commitment to making each patient’s final chapter as comfortable as possible. Families have highlighted the dedication of staff members, noting their professionalism and responsiveness. However, experiences vary, with some families expressing dissatisfaction with specific interactions, particularly concerning communication and the presence of staff during critical moments.
Who They Serve
Gentiva Hospice serves individuals facing serious illnesses, including those in assisted living and memory care facilities. Their goal is to provide tailored support that meets the unique needs of each patient and their family.
Room for Improvement
Some reviews indicate areas for improvement, particularly regarding the communication and attentiveness of certain staff members. Families have reported distressing experiences related to the presence of caregivers during crucial times, which has impacted their overall perception of the care provided.
Summary
Gentiva Hospice is committed to delivering compassionate and dignified care to those in need. While many families appreciate the support and professionalism of the staff, there are concerns about communication and the consistency of care. Overall, Gentiva strives to be a supportive partner for families navigating the complexities of end-of-life care.
