Overview
Compassus, located in Yuma, Arizona, provides compassionate hospice and home health care services. Since 2007, they have been dedicated to offering support to patients in various settings, including hospitals, nursing homes, and private residences. Their focus is on helping families navigate the transition from treatment to comfort care, ensuring that each individual’s goals and values are respected.
Services & Support
Compassus offers 24/7 hospice care, with a physical office available Monday through Friday. Their services include pain management, emotional and spiritual support, and assistance with making informed comfort care decisions. The team aims to provide a holistic approach to care, ensuring that patients and families receive the necessary support during challenging times.
Care Approach & Staff
The staff at Compassus is noted for their compassionate approach, with many families expressing gratitude for the care provided. Reviewers highlighted the excellent communication skills of the nurses, who kept families informed about care plans and options. Families have appreciated the consistent and caring presence of the team, which includes nurses and volunteers who engage with patients on a personal level.
Who They Serve
Compassus serves patients in various stages of life, with a focus on those requiring hospice care. Families have shared positive experiences regarding the care provided to their loved ones, including elderly patients and those facing terminal illnesses. The services are designed to support not only the patients but also their families during difficult transitions.
What Families Say
Many families have expressed their appreciation for the compassionate care received from Compassus. Positive reviews frequently mention the support provided during the final days of loved ones, with families noting that the staff treated them as part of a family rather than just another patient. However, some reviews indicate areas for improvement, such as communication and timely responses to urgent requests.
Room for Improvement
While many families have had positive experiences, there are instances where communication and responsiveness have been cited as areas needing attention. Concerns were raised about unmet expectations regarding assistance and the timely delivery of care. Addressing these issues could enhance the overall experience for families in need of support.
Summary
In summary, Compassus in Yuma, Arizona, provides essential hospice and home health care services with a strong emphasis on compassion and support. Families have shared heartfelt stories about the care their loved ones received, highlighting the dedication of the staff. While there are areas for improvement, the overall sentiment reflects a commitment to serving patients and their families during challenging times.
