Overview
Heart to Heart Hospice, located in Lufkin, Texas, provides dedicated hospice services available 24/7/365 for individuals with life-limiting illnesses. The organization emphasizes comfort, dignity, and support for both patients and their families, ensuring that care is tailored to meet individual needs.
Services & Support
Heart to Heart Hospice offers a comprehensive range of services, including routine and continuous care at home, inpatient respite care, and general inpatient care for medical crises. The team consists of physicians, nurses, aides, social workers, chaplains, and volunteers who collaborate to manage symptoms and provide practical support. Medications, medical supplies, and equipment are also provided to enhance comfort for patients and their families.
Care Approach & Staff
The care approach at Heart to Heart Hospice is characterized by compassion and a focus on the overall well-being of patients. Staff members are noted for their professionalism and dedication, with many families expressing gratitude for the attentive care provided. The hospice team aims to create a family-like atmosphere, ensuring that patients feel loved and supported during their final days.
Who They Serve
Heart to Heart Hospice serves patients facing advanced or life-limiting illnesses, as well as their families. The organization recognizes the importance of addressing not only the physical needs of patients but also their emotional and spiritual needs as they approach the end of life.
Location & Access
Located in Lufkin, Texas, Heart to Heart Hospice serves various counties, including Angelina, Houston, Polk, Trinity, and Tyler. This accessibility allows them to reach a wide range of families in need of hospice care.
What Families Say
Reviews highlight a mix of experiences with Heart to Heart Hospice. While some families commend the compassionate and attentive care provided by specific staff members, others have noted instances of poor communication and staff being overworked. However, many express appreciation for the overall support received, describing the staff as caring and professional. Families often mention that the hospice team becomes like family, providing love and care during difficult times.
Room for Improvement
Some reviews indicate that there may be areas for improvement, particularly regarding communication and staff availability. A few families expressed concerns about feeling overlooked during critical moments, suggesting a need for more consistent engagement from the hospice team.
Summary
Heart to Heart Hospice in Lufkin, Texas, is dedicated to providing compassionate end-of-life care. With a focus on the physical, emotional, and spiritual needs of patients and their families, the hospice offers a range of services designed to enhance comfort and dignity. While many families have praised the care received, there are also suggestions for improving communication and staff engagement. Overall, Heart to Heart Hospice aims to support families through challenging times with love and respect.
