Overview
Heart of Hospice, located in Hattiesburg, Mississippi, offers individualized hospice services aimed at providing compassionate care to patients and their families. As part of LHC Group, they emphasize getting to know their patients on a personal level, ensuring that healthcare is tailored to meet individual needs. Their mission focuses on delivering quality service and support throughout the hospice journey.
Services & Support
Heart of Hospice provides a range of hospice services designed to support patients with terminal illnesses and their families. They offer guidance and valuable information, ensuring that families are informed and involved in the care process. The staff includes nurses, chaplains, and aides who assist with personal care needs, fostering a supportive environment for both patients and their loved ones.
Care Approach & Staff
The care approach at Heart of Hospice is centered around compassion and quality service. Many families have praised the caring and professional nature of the staff, highlighting the dedication of nurses and aides who provide personal care. However, there have been concerns regarding communication, with some families noting difficulties in receiving timely updates and follow-through on evaluations.
What Families Say
Reviews from families reflect a mix of experiences. Many express gratitude for the exceptional care provided, describing the staff as fantastic and likening them to extended family. Positive feedback highlights the attentiveness and professionalism of the care team. Conversely, some families have raised issues regarding communication, citing instances of poor coordination that led to significant health concerns for their loved ones.
Room for Improvement
While many families appreciate the care at Heart of Hospice, there are notable concerns about communication. Instances of delayed responses and lack of follow-through on care evaluations have been reported, suggesting a need for improved communication practices to ensure families feel informed and supported throughout the hospice process.
Summary
Heart of Hospice in Hattiesburg, Mississippi, is committed to providing compassionate hospice care tailored to the needs of patients and their families. While many families commend the quality of care and the dedication of the staff, there are areas for improvement, particularly in communication. Families considering Heart of Hospice may find value in the personalized approach but should remain vigilant regarding communication practices.
