Overview
Compassus, located in Rocky Hill, Connecticut, provides hospice care tailored to the needs and priorities of individuals facing life-limiting illnesses. The agency emphasizes compassionate care, offering support 24/7 to ensure families can make the most of their time together during difficult moments.
Services & Support
Compassus specializes in hospice care, focusing on comfort and support for patients and their families. Their services include around-the-clock access to care, management of complex pain and symptoms, and provision of home medical equipment and personal supplies. The team is dedicated to addressing not only the physical needs of patients but also their emotional and spiritual well-being.
Care Approach & Staff
The staff at Compassus is described as responsive and caring, often going above and beyond to meet the needs of patients and their families. Reviewers have highlighted the compassionate nature of the team, including nurses and aides, who provide personalized care. The presence of a chaplain has also been noted as a comforting resource for families during challenging times.
Who They Serve
Compassus serves individuals with life-limiting illnesses and their families, providing hospice care that respects the values and preferences of each patient. The agency is committed to supporting families during the end-of-life process, ensuring that their loved ones receive dignified and compassionate care.
Location & Access
Compassus operates from its office in Hartford, Connecticut, and serves the surrounding communities, including Rocky Hill. Their services are available in various settings, including homes, hospitals, and nursing facilities, making it accessible for families wherever they may be.
What Families Say
Families have expressed gratitude for the high level of care provided by Compassus, noting the team’s responsiveness and attentiveness. Many reviews commend the agency for its compassionate approach, with particular praise directed towards the chaplain and nursing staff who have offered significant emotional support during difficult times. However, there are some concerns regarding communication during critical moments, particularly highlighted by a family experiencing challenges in receiving timely updates about their loved one.
Room for Improvement
While many families have had positive experiences with Compassus, there have been reports of dissatisfaction regarding communication during urgent situations. Some families felt that updates were lacking, particularly during critical times, which may impact the overall experience.
Summary
Overall, Compassus in Rocky Hill, Connecticut, is recognized for its compassionate hospice care and commitment to supporting families during challenging times. With a dedicated team focused on both physical and emotional needs, they strive to provide a supportive environment for patients and their loved ones.