Overview
Levine & Dickson Hospice House at Aldersgate, located in Charlotte, North Carolina, has been providing specialized hospice care since 1978. The facility focuses on delivering compassionate end-of-life care, aiming to enhance the quality of life and maintain dignity for patients during their final days. It offers a peaceful, home-like environment where families can gather and support their loved ones.
Services & Support
The hospice house provides a range of services designed to support both patients and their families. Inpatient care is available for those needing acute, around-the-clock assistance. The facility includes comfortable patient rooms with private bathrooms, a spacious family room, a chapel, and landscaped gardens, all contributing to a serene atmosphere. Additionally, grief and bereavement services are offered to help families cope with their loss.
Care Approach & Staff
The staff at Levine & Dickson Hospice House is recognized for their compassion and kindness, with many families expressing gratitude for the attentive care provided to their loved ones. Reviews highlight the accommodating nature of the staff, who strive to ensure patients are comfortable and well-cared for during their time at the hospice. However, some experiences noted a lack of professionalism from certain staff members, which affected the overall care experience.
Who They Serve
Levine & Dickson Hospice House serves individuals nearing the end of life, providing specialized care tailored to their needs. The facility supports families during this challenging time, ensuring they have the resources and assistance necessary to navigate the emotional complexities of hospice care.
Living Options & Amenities
The hospice house is designed to create a homely environment, featuring clean and spacious facilities. Families have access to private rooms and communal areas where they can spend time together, fostering a supportive atmosphere during difficult moments.
What Families Say
Many families have expressed deep appreciation for the compassionate care their loved ones received at Levine & Dickson Hospice House. Positive reviews emphasize the kindness and attentiveness of the staff, which made a significant difference during the final days of their family members. However, some reviews also reflect concerns regarding specific staff interactions that detracted from the overall experience, highlighting the importance of consistent care and communication.
Room for Improvement
While the majority of feedback is positive, there are noted instances of unprofessional behavior from certain staff members that families found distressing. Addressing these concerns could enhance the overall care experience for future patients and their families.
Summary
Levine & Dickson Hospice House at Aldersgate offers a compassionate and supportive environment for end-of-life care in Charlotte, North Carolina. With a focus on comfort and dignity, the facility provides essential services and amenities to both patients and their families. While many families report positive experiences, addressing areas of concern regarding staff interactions could further improve the quality of care provided.
