Overview
AZ Hospice Care, located in Phoenix, Arizona, offers hospice services aimed at providing compassionate care to patients and their families. While the organization has received positive feedback for the dedication of some staff members, there are also notable concerns regarding service delivery and communication.
Services & Support
AZ Hospice Care provides hospice services that include individualized care plans tailored to meet the specific needs of patients. The organization also emphasizes the importance of partnering with healthcare professionals to deliver education and support.
Care Approach & Staff
The staff at AZ Hospice Care is described as compassionate and caring, with some reviews highlighting the dedication of the team. The social worker support has been particularly noted for its positive impact, assisting families with complex situations and providing necessary guidance.
Who They Serve
AZ Hospice Care serves patients in need of hospice services, focusing on providing care that addresses both medical and emotional needs.
What Families Say
Feedback from families is mixed. While some express gratitude for the compassionate care received, others have reported significant issues with service delivery, including delays in visits and unmet promises. These experiences have led some families to seek alternative hospice providers to ensure their loved ones receive the necessary care.
Room for Improvement
Several reviews indicate that there are areas where AZ Hospice Care could improve, particularly in communication and reliability of service. Families have noted instances of delayed visits and a lack of prioritization in care, which have contributed to a sense of frustration.
Summary
In summary, AZ Hospice Care in Phoenix, Arizona, is recognized for its compassionate staff and individualized care plans. However, potential clients should consider the mixed feedback regarding service reliability and communication when evaluating their options for hospice care.
