Overview
Hospice of Washington County, located in Hagerstown, Maryland, is dedicated to providing compassionate end-of-life care and support for patients and their families. The organization focuses on empowering families during challenging times, ensuring quality care and grief support for those coping with significant loss.
Services & Support
Hospice of Washington County offers a range of services designed to meet the needs of patients and their families. This includes 24/7 support, which has been highlighted by families as a crucial aspect of their care experience. The organization aims to provide comfort and assistance to both patients and caregivers, ensuring that they feel supported throughout their journey.
Care Approach & Staff
The staff at Hospice of Washington County has received positive feedback for their compassionate and attentive care. Families have expressed gratitude for the dedication and kindness of the nurses and caregivers, noting their competence and ability to provide emotional support during difficult times. The commitment to quality care is evident, with many families recommending the service for its thorough and considerate approach.
Who They Serve
Hospice of Washington County serves individuals facing life-limiting illnesses and their families. The service is designed for those seeking end-of-life care, with a focus on enhancing the quality of life during this challenging period.
What Families Say
Reviews from families reflect a mix of experiences. Many express deep appreciation for the support and care provided, noting that the staff was exceptional and helped them navigate through difficult moments. However, some families have shared concerns regarding administrative issues that impacted their experience. Despite these challenges, the overall sentiment leans towards gratitude for the compassionate care received.
Room for Improvement
While many families have praised the care provided, there have been mentions of administrative delays that caused distress during critical times. Ensuring timely communication and paperwork could enhance the experience for families during their most vulnerable moments.
Summary
Hospice of Washington County is committed to delivering compassionate end-of-life care in Hagerstown, Maryland. With a focus on supporting both patients and their families, the organization aims to provide quality care during a challenging time. While there are areas for improvement, the dedication and kindness of the staff are frequently highlighted by families who have utilized their services.
