Overview
Heart of Hospice – Gretna, located in Terrytown, Louisiana, is dedicated to providing compassionate hospice care tailored to the needs of patients and their families. Their mission focuses on serving eligible patients in a way that aligns with their desires and personal circumstances. Heart of Hospice emphasizes the importance of understanding each patient on a personal level, ensuring that care is both individualized and respectful.
Services & Support
Heart of Hospice offers a comprehensive range of services designed to support patients and their families throughout the hospice journey. Their interdisciplinary care team includes registered nurses, certified nursing assistants, and social workers who collaborate to create personalized care plans. Services may include physician or nurse practitioner visits, spiritual support, and access to medical equipment, medications, and supplies. The agency is committed to ensuring that patients receive care whenever they need it, with 24/7 access to their care team.
Care Approach & Staff
The staff at Heart of Hospice is noted for their professionalism and compassion. Reviewers frequently highlight the dedication of the nurses and support team, describing them as caring and attentive. Families have expressed deep appreciation for the emotional support provided, stating that the staff treats patients like family and is present during difficult times. This compassionate approach is a hallmark of the care provided at Heart of Hospice.
Who They Serve
Heart of Hospice serves patients who are in need of hospice care, including those with terminal illnesses. The agency is committed to providing support not only to the patients but also to their families, recognizing the challenges they face during these difficult times. Families have reported feeling a strong sense of community and support from the staff, which has made a significant difference in their experience.
Location & Access
Located in Terrytown, Louisiana, Heart of Hospice is part of the southeastern Louisiana community. The agency prides itself on being accessible to patients and their families, ensuring that they can receive the care they need without barriers.
Insurance & Coverage
Heart of Hospice services are covered by Medicaid, Medicare, and most private insurances, making it easier for families to access the care they require without financial strain.
What Families Say
Families have expressed overwhelming gratitude for the care provided by Heart of Hospice. Many reviews highlight the staff’s compassion and dedication, with one family noting that the team treated their loved one as if they were part of their own family. This sentiment is echoed throughout multiple testimonials, with families recommending Heart of Hospice for its exceptional service and support during challenging times.
Room for Improvement
Some feedback indicated concerns regarding communication during initial visits. Addressing this area may enhance the overall experience for families seeking hospice care.
Summary
Heart of Hospice – Gretna stands out for its compassionate approach to hospice care in Terrytown, Louisiana. With a dedicated team that focuses on the individual needs of patients and their families, they provide a supportive environment during difficult times. Families have praised their professionalism and the emotional support offered, making Heart of Hospice a trusted choice for hospice services in the region.