Overview
Hospice of Dubuque, located in Dubuque, Iowa, focuses on providing comfort and quality of life for individuals with serious illnesses and declining health. Established in 1983, this local nonprofit hospice aims to help patients cherish their time with loved ones and engage in activities they enjoy.
Services & Support
The services offered by Hospice of Dubuque include expert pain and symptom management, caregiver education, spiritual guidance, and emotional support. The care team works collaboratively with patients and families to create personalized care plans that align with their goals and preferences.
Care Approach & Staff
While many families have praised the compassionate care provided by the staff, some reviews express concerns regarding pain management practices. Specific instances of inadequate pain management have been highlighted, with families reporting that their loved ones experienced suffering due to excessive medication. However, there are also positive remarks about the support and professionalism of the staff, especially from the CNA’s and volunteers.
Who They Serve
Hospice of Dubuque serves individuals facing serious health challenges, including those with conditions such as cancer and Parkinson’s disease. The hospice aims to support not only the patients but also their families through the illness and grief process.
What Families Say
Feedback from families is mixed. Many express gratitude for the emotional and spiritual support provided during difficult times, highlighting the compassion of the staff. Conversely, some families have voiced serious concerns regarding pain management and the overall approach to end-of-life care, indicating that their loved ones did not receive the level of comfort they expected.
Room for Improvement
Several reviews suggest that there may be a need for enhanced training in pain management for the nursing staff. Families have noted that communication between hospice and other care facilities could be improved to ensure better overall care for patients.
Summary
Hospice of Dubuque offers essential services for individuals facing serious illnesses, emphasizing comfort and quality of life. While many families appreciate the compassionate support provided by the staff, there are notable concerns regarding pain management practices that prospective clients may want to consider. Overall, the hospice remains committed to serving the tri-state community with a focus on personalized care.