Overview
Three Oaks Hospice | Houston West, located in Houston, Texas, Three Oaks Hospice, located in Houston, Texas, provides hospice services to patients with terminal illnesses in the West Houston area. The organization is dedicated to ensuring comfort, dignity, and respect for patients and their families throughout the hospice journey. Their team includes registered nurses, hospice aides, social workers, chaplains, and volunteers who collaborate closely with families to address the needs of patients.
Services & Support
Three Oaks Hospice offers a range of services designed to support patients and their families. These include pain management, symptom control, social work, counseling services, and bereavement support. The hospice team develops individualized care plans tailored to each patient’s needs, ensuring that care is provided in a familiar and comfortable environment, whether at home, a relative’s home, or an assisted living facility.
Care Approach & Staff
The staff at Three Oaks Hospice is noted for their dedication and compassion. Many families have expressed appreciation for the professionalism and kindness of the nurses and social workers. The team is described as responsive and attentive, providing reassurance and support during difficult times. Families have highlighted the importance of having a social worker available to answer questions and assist with concerns throughout the care process.
Who They Serve
Three Oaks Hospice primarily serves patients in the greater Houston West community who are facing terminal illnesses. Their services extend to families, providing emotional and logistical support during challenging times. The facility is equipped to handle the unique needs of patients in various living situations, including those in assisted living and memory care facilities.
Room for Improvement
While many families have reported positive experiences, there have been some concerns regarding continuity of care and communication. A few reviews noted difficulties in reaching staff and inconsistencies in nursing assignments, which affected the level of care provided over time. This feedback indicates areas where the hospice could enhance its service delivery.
Summary
Three Oaks Hospice strives to offer compassionate and comprehensive care to patients and their families in Houston, Texas. With a focus on individualized care plans and a supportive team, they aim to address both the physical and emotional needs of those they serve. While the organization has received commendations for its dedicated staff, there are opportunities for improvement in communication and consistency of care.
