Overview
Heart of Hospice, located in Fort Smith, Arkansas, is dedicated to providing compassionate end-of-life care to families in the River Valley region. With over 20 years of experience, their interdisciplinary team focuses on understanding the unique needs of each patient and family, ensuring that care is personalized and respectful.
Services & Support
Heart of Hospice offers a range of services designed to support both patients and their families during challenging times. Their approach emphasizes holistic care, attending not only to the physical health of patients but also addressing emotional and spiritual needs. Many families have noted the organization’s commitment to maintaining dignity throughout the care process, allowing loved ones to feel comfortable and respected.
Care Approach & Staff
Families have praised the staff at Heart of Hospice for their compassionate and knowledgeable care. Reviewers frequently highlight the dedication of the team, describing them as “angels” who provide exceptional support and comfort. Staff members are noted for their ongoing communication and follow-up, ensuring families feel supported even after the loss of a loved one.
Who They Serve
Heart of Hospice serves individuals and families in the Fort Smith area, focusing on those in need of hospice care. Their commitment to the community is evident, as they strive to provide services that cater to the diverse needs of patients, ensuring that everyone receives the care and respect they deserve.
Room for Improvement
While many families have had positive experiences, some have expressed concerns regarding the frequency of follow-up communications, particularly after a loved one has passed. There have been mentions of receiving multiple surveys, which some found to be insensitive. Additionally, a few reviews indicated that after-hours support could be improved for those needing assistance outside regular business hours.
Summary
Heart of Hospice in Fort Smith, Arkansas, is recognized for its compassionate and personalized end-of-life care. With a strong focus on dignity and respect, the organization has built a reputation as a trusted provider in the community. While there are areas that could be enhanced, particularly in communication practices, many families appreciate the supportive environment and the dedication of the staff during difficult times.