Overview
Crescent Hospice, located in Columbia, South Carolina, is dedicated to providing compassionate end-of-life care. The organization aims to lead in hospice services throughout the state, focusing on the medical, spiritual, and emotional needs of patients and their families. Crescent Hospice promises to deliver comprehensive care around the clock, ensuring that support is always available.
Services & Support
Crescent Hospice offers a variety of services designed to maximize the quality of life for patients with life-limiting illnesses. Their care approach includes not only medical support but also spiritual and emotional assistance for both patients and families. They emphasize the importance of being available 24/7, ensuring that hospice professionals can be contacted at any time.
Care Approach & Staff
The staff at Crescent Hospice is noted for their compassion and dedication to patient care. Many reviews highlight the supportive nature of the team, with particular praise for their attentiveness and willingness to answer questions. However, some experiences indicate lapses in professionalism and communication, particularly concerning timely responses and the handling of patient records.
What Families Say
Reviews reflect a mix of experiences with Crescent Hospice. Many families commend the caring staff and their ability to connect with patients, expressing gratitude for the support provided during difficult times. On the other hand, there are concerns regarding communication issues and perceived inadequacies in care, particularly in urgent situations. Some families reported difficulties in receiving timely responses to their inquiries, which added to their stress during challenging moments.
Room for Improvement
While many families appreciate the compassionate care offered by Crescent Hospice, there are notable concerns regarding communication and professionalism. Instances of delayed responses and unresolved inquiries have been mentioned, highlighting an area where the organization could enhance its service delivery.
Summary
Crescent Hospice in Columbia, South Carolina, strives to provide compassionate and comprehensive end-of-life care. While many families have shared positive experiences regarding the staff’s kindness and support, there are also critical feedback points regarding communication and professionalism that the organization may need to address. Families considering Crescent Hospice should weigh these aspects as they seek care for their loved ones.
