Overview
Harbour Hospice-Bexar County, located in San Antonio, Texas, provides hospice care focused on compassion and support for patients and their families during difficult times. The organization is committed to delivering personalized care tailored to each individual’s needs, ensuring that patients receive the comfort and dignity they deserve in their final days.
Services & Support
Harbour Hospice offers a range of services designed to support both patients and their families. Their care includes 24/7 availability for patients and family members, pain and symptom management, and counseling for end-of-life issues. The team also provides bereavement counseling to assist families in navigating their grief. Many families have noted the compassionate nature of the staff, which includes nurses, social workers, and chaplains who strive to treat patients like family.
Care Approach & Staff
The staff at Harbour Hospice is often described as caring and compassionate, with many families expressing gratitude for the support provided during challenging times. Reviews highlight the dedication of the nursing staff, who are noted for their kindness and ability to build meaningful relationships with patients. While the quality of care is frequently praised, some families have experienced issues with communication and scheduling, indicating a need for improvement in these areas.
Who They Serve
Harbour Hospice primarily serves individuals in need of hospice care, including those with terminal illnesses and conditions such as Alzheimer’s disease. The organization aims to provide comfort and support to both patients and their families, ensuring that their emotional and physical needs are met during this critical time.
Room for Improvement
While many families have expressed satisfaction with the care provided by Harbour Hospice, several reviews indicate challenges with scheduling and communication. Instances of last-minute visits and lack of timely notifications have been reported, suggesting that the organization could enhance its scheduling processes to better inform families of visit times. Additionally, some families have experienced delays in receiving necessary medical equipment and support services, highlighting an area for potential improvement.
Summary
In summary, Harbour Hospice-Bexar County in San Antonio, Texas, is recognized for its compassionate care and dedication to enhancing the quality of life for patients in hospice. While the staff is often commended for their kindness and professionalism, attention to scheduling and communication could further improve the overall experience for families. Many families appreciate the support provided during some of the most challenging moments of their lives, making Harbour a notable option for hospice care.
